Organisation and programme

National Citizen Service (NCS) is a once in a lifetime experience for 16 and 17 year olds – they take part in outdoor activities, meet new people and have the chance to give something back to their communities. Through NCS, their confidence grows as they learn new skills that they can put on CVs and university and college applications.

NCS runs across England in the summer and during academic breaks in autumn and spring. It is a flagship voluntary programme for 16 and 17 year olds, which aims to create:

  • A more engaged society – by enabling young people to work together on social action projects in and with their communities
  • A more cohesive society – by mixing young people of different genders, places, ethnicities, religions, abilities, and socio-economic and educational backgrounds with each other and older generations
  • A more responsible society – by supporting young people’s transition to adulthood through personal social development, challenging activities and guided reflection.

NCS Trust is a non-profit community interest company that exists to shape, support, champion and lead a thriving National Citizen Service. We are working to make NCS available to every 16 and 17 year old in England, and more than 400,000 young people have taken part in NCS so far. NCS is funded by Government and enjoys cross party support.

Role context

This full time role will be responsible for coordinating and managing events throughout the year. Events will include receptions, small conferences and workshops for key stakeholders (e.g. the NCS provider network; MPs and civil servants; and representatives of the education and voluntary sectors). The Events Manager will also support the delivery of a number of flagship events each year: working with our Extension team to hold a number of residential programmes for NCS graduates; and leading the development and execution of the NCS Trust annual conference for over 1,000 delegates.

The Events Manager will sit in the Events team, reporting directly to the Head of Events and will support the delivery of all NCS flagship events each year.

Role description

The Event Manager will:

  • Manage all delegate and event logistics – including development, production and delivering of projects from proposal to delivery
  • Manage the Events Assistant and deputise for the Head of Events where required
  • Be responsible for delivering events on time, within budget, that meet and hopefully exceed expectations
  • Set, communicate and maintain timelines and priorities on every project
  • Communicate, maintain and develop relationships with external stakeholders
  • Provide leadership, motivation, direction and support to the team
  • Ensure excellent customer service and quality delivery for all events
  • Work with the marketing team to create assets for the event or conference and ensure all brand guidelines are followed;
  • Facilitate project working groups across departments to coordinate content;

Person specification


  • At least five years’ experience in a similar position
  • Proven track record of planning and executing successful conferences and events
  • Proven line management experience
  • Experience working as part of an integrated team

Skills & attributes

  • Exceptional communication skills
  • Good creative intuition
  • Excellent time keeping
  • A positive self-starter who works well in a fast-paced, team-oriented environment
  • Excellent presentation and organisation skills
  • Strategic problem solver, who understands the value of engagement to win hearts and minds
  • An eye for value and ability to run successful and efficient procurements
  • Ability to coordinate across teams and departments
  • Able to multi-task efficiently and prioritise workload
  • Not afraid to try something new and experiment with new technologies or techniques
  • Possess innovative ideas and a can do attitude
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